Terms of service
Vaultofhits Terms of Service
Last updated: June 2026
Welcome to Vaultofhits. These Terms of Service (“Terms”) govern your use of our website https://vaultofhits.shop/ and all purchases made through our store. By accessing our website or placing an order, you agree to be bound by these Terms.
1. General Information
Vaultofhits operates as an online retailer specializing in Pokémon cards, sports cards, hobby boxes, and collectible trading card products.
All products listed on our website are subject to availability. We reserve the right to modify or discontinue any product at any time without prior notice.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old or using the site under the supervision of a parent or legal guardian
- You agree to provide accurate, complete, and current information when placing an order
3. Product Authenticity
Vaultofhits guarantees that all products sold are 100% new, sealed (when applicable), and authentic.
We do not sell counterfeit or unauthorized products. Any concerns regarding authenticity must be reported immediately upon receipt of the order.
4. Pricing and Payment
All prices are listed in USD (United States Dollars).
We reserve the right to:
- Update prices at any time without prior notice
- Cancel or refuse any order suspected of fraud, abuse, or pricing errors
Payments are processed securely through third-party payment providers (such as Shopify Payments, PayPal, or equivalent). We do not store full payment card details on our servers.
5. Order Processing
Orders are typically processed within 2–5 business days, although processing may extend to 5–10 business days during high-volume periods, product drops, or holidays.
Once an order is shipped, it cannot be modified or cancelled.
6. Shipping Disclaimer
We work with trusted carriers such as FedEx to deliver orders safely.
However, Vaultofhits is not responsible for:
- Delays caused by shipping carriers
- Weather disruptions
- Customs or regional delivery issues (if applicable)
- Incorrect shipping information provided by the customer
Delivery times are estimates only and are not guaranteed.
7. Cancellation Policy
Customers may request cancellation within 48 hours of placing an order, provided the order has not yet been processed or shipped.
Once processing begins or a tracking number is issued, cancellation is no longer possible.
8. Returns and Refunds
Please refer to our Return Policy for full details.
Summary:
- Returns accepted within 30 days of delivery
- Items must be unused and in original condition
- Opened products are not eligible for return
- Refunds are issued to the original payment method after inspection
9. Limitation of Liability
Vaultofhits is not liable for any indirect, incidental, or consequential damages resulting from:
- Use of our website
- Shipping delays
- Carrier mishandling
- Loss of collectible value due to market fluctuations
All collectibles are purchased at the buyer’s own risk.
10. Fraud Prevention
We reserve the right to:
- Cancel suspicious or high-risk orders
- Request additional verification before shipping
- Block users suspected of fraudulent activity
11. Changes to Terms
We may update these Terms at any time. Continued use of the website after changes means you accept the updated Terms.
12. Contact Information
For any questions regarding these Terms:
📧 support@vaultofhits.shop
📞 307-500-2910
📍 2701 Post Rd, Darien, CT 06820, United States